Paramedics thank respiratory team for a speedy response

CPFTs respiratory team has won praise from paramedics for a speedy response to a patient who phoned for an ambulance after becoming short of breath.

Paramedics thank respiratory team for a speedy response
10 July 2018

CPFTs respiratory team has won praise from paramedics for a speedy response to a patient who phoned for an ambulance after becoming short of breath.

Following a thorough assessment by the ambulance crew it was decided that this patient did not necessarily need to go to hospital on this occasion, Paramedic Clare Hadley and AAP (Associate Ambulance Practitioner) Sarah Andrew contacted the Trust’s respiratory nurses to see if they could help.

Specialist nurse Erin Turney arrived at the patient’s home within half an hour while the ambulance crew were still there to carry out an assessment.

Clare Hadley, paramedic, East of England Ambulance Service NHS Trust, said: “Although thankfully we didn’t need to go to A&E, the patient was suffering from a chest infection,
shortness of breath and was very anxious which made her symptoms worse. We get a lot of patients with COPD who dial 999 or go to hospital unnecessarily, but they could easily be referred to CPFTs respiratory team.”

ErinTurney, specialist respiratory nurse,CPFT, said: “Our aim is to help people to manage their respiratory condition as well as possible by helping them to understand their treatment and tips for controlling their symptoms. She had been to her GP with a chest infection and had been given antibiotics and steroids, but hadn’t really been given advice on how to manage her symptoms or understand what was normal for someone with a chest infection. She was also worried she wouldn’t be well enough to go on holiday.

“She was quite isolated which added to her anxiety so I put her in touch with a befriending service run by Age Concern, but mostly she just needed reassurance and information – and she did go on holiday which was a brilliant outcome. I also told her she could contact the service direct if she needs any more help.”

CPFTs respiratory team provides specialist care for patients with a chronic lung disease such as COPD, bronchiectasis and pulmonary fibrosis. The service provides a mix of clinics, home visits and exercise classes. Referrals are accepted from health professionals, but patients can self refer once they are known to the service. 

Pictured (left to right) are Clare Hadley, paramedic; Erin Turney, respiratory specialist nurse; and Sarah Andrew, associate ambulance practitioner.

 

 

 

 

 

Cambridgeshire and Peterborough NHS Foundation Trust
Elizabeth House, Fulbourn Hospital
Cambridge, CB21 5EF

T 01223 219400 (open 8:30am to 5pm)
F 01480 398501

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