Our Privacy Policy 

Cambridgeshire and Peterborough NHS Foundation Trust is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Cambridgeshire and Peterborough NHS Foundation Trust Web site and governs data collection and usage. By using the Cambridgeshire and Peterborough NHS Foundation Trust website, you consent to the data practices described in this statement.

Collection of your Personal Information
Cambridgeshire and Peterborough NHS Foundation Trust collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Cambridgeshire and Peterborough NHS Foundation Trust also collects anonymous demographic information, which is not unique to you, such as your postcode, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by Cambridgeshire and Peterborough NHS Foundation Trust. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by Cambridgeshire and Peterborough NHS Foundation Trust for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Cambridgeshire and Peterborough NHS Foundation Trust website.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Cambridgeshire and Peterborough NHS Foundation Trust public message boards, this information may be collected and used by others. Note: Cambridgeshire and Peterborough NHS Foundation Trust does not read any of your private online communications.

Cambridgeshire and Peterborough NHS Foundation Trust encourages you to review the privacy statements of websites you choose to link to from Cambridgeshire and Peterborough NHS Foundation Trust so that you can understand how those websites collect, use and share your information. Cambridgeshire and Peterborough NHS Foundation Trust is not responsible for the privacy statements or other content on websites outside of the Cambridgeshire and Peterborough NHS Foundation Trust and Cambridgeshire and Peterborough NHS Foundation Trust family of websites.

Use of your Personal Information
Cambridgeshire and Peterborough NHS Foundation Trust collects and uses your personal information to operate the Cambridgeshire and Peterborough NHS Foundation Trust website and deliver the services you have requested. Cambridgeshire and Peterborough NHS Foundation Trust also uses your personally identifiable information to inform you of other products or services available from Cambridgeshire and Peterborough NHS Foundation Trust and its affiliates. Cambridgeshire and Peterborough NHS Foundation Trust may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Cambridgeshire and Peterborough NHS Foundation Trust does not sell, rent or lease its customer lists to third parties. Cambridgeshire and Peterborough NHS Foundation Trust may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Cambridgeshire and Peterborough NHS Foundation Trust may share data with trusted partners to help us perform statistical analysis, send you e-mail or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Cambridgeshire and Peterborough NHS Foundation Trust, and they are required to maintain the confidentiality of your information.
Cambridgeshire and Peterborough NHS Foundation Trust does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Cambridgeshire and Peterborough NHS Foundation Trust keeps track of the websites and pages our customers visit within Cambridgeshire and Peterborough NHS Foundation Trust, in order to determine what Cambridgeshire and Peterborough NHS Foundation Trust services are the most popular. This data is used to deliver customised content and advertising within Cambridgeshire and Peterborough NHS Foundation Trust to customers whose behavior indicates that they are interested in a particular subject area.

Cambridgeshire and Peterborough NHS Foundation Trust websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Cambridgeshire and Peterborough NHS Foundation Trust or the site; (b) protect and defend the rights or property of Cambridgeshire and Peterborough NHS Foundation Trust; and, (c) act under exigent circumstances to protect the personal safety of users of Cambridgeshire and Peterborough NHS Foundation Trust, or the public.

Use of Cookies
The Cambridgeshire and Peterborough NHS Foundation Trust Web site use "cookies" to help you personalise your online experience. A cookie is a text file that is placed on your hard disk by a webpage server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalise Cambridgeshire and Peterborough NHS Foundation Trust pages, or register with Cambridgeshire and Peterborough NHS Foundation Trust site or services, a cookie helps Cambridgeshire and Peterborough NHS Foundation Trust to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Cambridgeshire and Peterborough NHS Foundation Trust website, the information you previously provided can be retrieved, so you can easily use the Cambridgeshire and Peterborough NHS Foundation Trust features that you customised.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Cambridgeshire and Peterborough NHS Foundation Trust services or websites you visit.

In compliance with EU legislation, the following table lists the use of cookies on this web site:

Cookie Name

Purpose

More information

useTextOnly

This is used to store whether you are in textOnly mode or not.

Persistent for three months.

N/A

setString

This is used to store user preferences for viewing sites in textOnly mode e.g. font-size and colour.

Persistent for one month.

N/A

SKSession

This cookie has two functions.

Firstly it serves as a session cookie for extranet users. Without this cookie, an extranet user will have to login to each individual page in the extranet.

It also enables us to track the pages that a user visits while they navigate around the site.

N/A

AcceptCookies

This is used to store whether you have agreed to receive cookies.

Persistent for one year.

N/A

Google Analytics

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These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

Click here for an overview of privacy at Google

 

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.

Security of your Personal Information
Cambridgeshire and Peterborough NHS Foundation Trust secures your personal information from unauthorized access, use or disclosure. Cambridgeshire and Peterborough NHS Foundation Trust secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement
Cambridgeshire and Peterborough NHS Foundation Trust will occasionally update this Statement of Privacy to reflect company and customer feedback. Cambridgeshire and Peterborough NHS Foundation Trust encourages you to periodically review this statement to be informed of how Cambridgeshire and Peterborough NHS Foundation Trust is protecting your information.

Contact Information
Cambridgeshire and Peterborough NHS Foundation Trust welcomes your comments regarding this Statement of Privacy. If you believe that Cambridgeshire and Peterborough NHS Foundation Trust has not adhered to this Statement, please contact Cambridgeshire and Peterborough NHS Foundation Trust at andrea.bateman@cpft.nhs.uk. We will use commercially reasonable efforts to promptly determine and remedy the problem. 

The page was last updated on 14 June 2012 by rod.rivers.

Cambridgeshire and Peterborough NHS Foundation Trust
Elizabeth House, Fulbourn Hospital
Cambridge, CB21 5EF

T 01223 726789 (open 8:30am to 5pm)
F 01480 398501

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