Advocacy

The Croft provides an independent advocacy service for patients. Its aims are to:

  • Safeguard the rights of service users
  • Empower service users to make informed decisions about their care and treatment and to take greater control over their lives
  • Support service users to get their views heard
  • Represent the views of service users as if they were their own if the service user wishes it
  • Support service users in seeking resolution to issues which concern them
  • Protect service users who are particularly vulnerable for reasons of their illness or lack of capacity to make informed decisions
  • Feed back issues raised by service users to those providing and commissioning services so that services can be constantly improved .

Advocacy is provided by NYAS and it can be contacted at help@nyas.net or through its website www.nyas.net. It provides a direct service to children but will help parents find their own advocate if requested to do so.

The page was last updated on 04 November 2013 by andrea.bateman.

Cambridgeshire and Peterborough NHS Foundation Trust
Elizabeth House, Fulbourn Hospital
Cambridge, CB21 5EF

T 01223 219400 (open 8:30am to 5pm)
F 01480 398501

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