What do families do at the Croft?

Parents usually hear about our service from their local child mental health worker. If they wish to consider an admission we offer an initial appointment for the family to come to the unit, to meet the team and to discuss what an admission would entail. The Croft team, together with some parents who have used the service, have put together an information pack with detailed information about what happens at the Croft - there is a link to this document at the bottom of this page.

If both the family and our team agree that an admission would be helpful we will arrange an admission date as soon as possible. Often a family will come back to the unit for one further visit before they start their admission to discuss practical arrangements and to meet the 'keyworkers' who will work with their child.

Children are usually admitted to The Croft with a parent or carer and sometimes with other family members, too. This can be a huge undertaking for most families and we discuss it in detail during your initial appointment with us. Children occasionally stay on the unit alone but this is usually after a period of being resident with a parent and is dependant on the clinical needs of the child and their age and maturity. The day patient service is available to children who live within easy travelling distance and do not require 24-hour treatment or observation. Some families have a combination of day and inpatient care. We encourage parents and other family members to participate in the unit programme as much as possible.

Unit programme
During term-time, The Croft's day is divided into two: the day programme and the residential programme. In school holidays we work slightly differently with what is known as the holiday programme. If you are considering an admission to The Croft we will discuss with you whether it best suits your child's needs to be at The Croft in term time, in holiday time or a mixture of both.

Residential programme
Outside the day programme the children are returned to the care and supervision of their parents. Parents work closely with nursing staff during these periods to think about and work on difficulties the family has beeen struggling with at home. Parents are encouraged to set goals with the nursing staff about changes they want to make and transfer to the home situation. Typical examples are: managing aggressive behaviour, improving meal times and tackling eating problems, addressing bedtime and sleeping problems, making family relationships more enjoyable.

Assessments and therapies
The Croft uses a range of therapies and assessment strategies in supporting children and helping their development.


Related pages

The Croft video
Watch the Croft video

Associated documents


To view a PDF document please download Adobe Acrobat Reader.

The page was last updated on 12 February 2019 by andrea.bateman.


Cambridgeshire and Peterborough NHS Foundation Trust
Elizabeth House, Fulbourn Hospital
Cambridge, CB21 5EF

T 01223 219400 (open 8:30am to 5pm)
F 01480 398501

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