Family and Friends

NCEDS offers a range of services for family members, friends and carers of the patients whom we work with and anyone else who provides help and support to someone with an eating disorder. You can access our Family and Friends Information booklet here which provides information about eating disorders and details about our service as well as sources of support for you.

NCEDS also runs a Family and Friends workshop once a month which provides more information about the service and the treatments we deliver. You can access this once your relative or friend has been assessed and accepted into the service. 

Available support

People generally find it helpful to access different types of support.  We have provided a list of support services below that are available to you. Whilst all are delivered by NCEDS, some are co-delivered as part of our partnership working with Beat, the national charity for eating disorders.

  • Carer’s Support Assessment (NCEDS)

Many people find it helpful to have a space to express the difficulties and issues they experience when supporting someone with an eating disorder. If you have been identified by the patient as someone who supports them, you may be eligible for a carer’s support assessment.  This is a one hour appointment with an NCEDS team member to assess your needs and recommend any support which you may find helpful. If more convenient, the carer support assessment can be conducted by phone with an NCEDS team member. Due to patient confidentiality, we are not able to provide information about your family member / friend’s care during the assessment unless they have given their permission.  If you are interested, please contact NCEDS via the details here

  • Collaborative Care Skills Workshops (NCEDS/ Beat)

In partnership with Beat, NCEDS deliver a series of eight free workshops which are open to parents, family members, partners and friends. The relative / friend / patient with an eating disorder do not attend. The workshops aim to empower family and friends to support change and promote recovery by improving their understanding of eating disorders and developing practical skills for dealing with difficult situations. This includes learning different communication techniques and gaining insight and additional tools to support and care for someone with an eating disorder. The series of workshops take place three times a year. They are held one evening a week (6:30 - 9 pm) for eight weeks at NCEDS (The Springs, Aslake Close, Sprowston).  To find out more about the workshops and the date of the next sessions please follow this link to the Beat website [].  To register your interest in attending the Collaborative Care Skills Workshop please email or call 01603 753307.

  • Carer Support Groups (NCEDS/ Beat)

Carer support groups are for parents, carers, family and friends of someone with an eating disorder and are co-facilitated with Beat. The group provides a confidential, supportive space where people can share experiences, thoughts, problems and successes.  The support group meet on the first Tuesday of every month between 6:30 – 8 pm at NCEDS (The Springs, Aslake Close, Sprowston).  To find out more about the groups please follow the link to the Beat website [].  To register your interest in attending the Carer Support Groups, please email or call 01603 753307.

Self Help

There are other organisations which you might find useful to access:

Eating Matters

Eating Matters is the new name for Norfolk Eating Disorders Association (NEDA).  Eating Matters supports individuals with eating disorders and their families.  For further information, please see their website [insert link to], or contact them on 01603 767062. 

Norfolk and Waveney Wellbeing Service, Norfolk and Suffolk NHS Foundation Trust

Wellbeing Norfolk and Waveney provide a range of support for people with common mental health and emotional issues, such as low mood, depression or stress. They work with people to help make changes to improve wellbeing and quality of life. As well as being referred to the service via your GP or health professional, you can also refer yourself. For more information please refer to their website

Wellbeing Norfolk & Waveney
The Conifers
Drayton High Road

Tel : 0300 123 1503 Lines open Monday to Friday (excluding Bank Holidays) 8am to 8pm. 

Recommended Reading

Anorexia Nervosa: A Survival Guide for families, friends and sufferers  by J. Treasure

Beating your Eating Disorder: A Cognitive-Behavioural Self Help Guide for Adult Sufferers and their Carers by G. Waller, V. Mountford, R. Lawson, E. Gray, H. Cordery & H. Hinrichsen

Skills-based Learning for Caring for a Loved One with an Eating Disorder: The New Maudsley Method  by J. Treasure, G. Smith & A. Crane

Carer Feedback

If you are a carer and would like to submit your opinion about NCEDS via a survey, you can do so here [‘’].  You will need to select ‘Community Survey’ and then ‘Carer Survey’.  The team name you will need to select is ‘Adult Eating Disorders Norfolk Outpatient’ to ensure your comments are allocated to NCEDS. 

The page was last updated on 28 December 2017 by andrea.bateman.


Cambridgeshire and Peterborough NHS Foundation Trust
Elizabeth House, Fulbourn Hospital
Cambridge, CB21 5EF

T 01223 219400 (open 8:30am to 5pm)
F 01480 398501

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