How to contact us

Outpatient clinics for therapy appointments are held at three locations for ease of access - The Springs (Head Office, Sprowston), UEA medical practice (UEA campus) and St James Medical Practice (King's Lynn).  All appointments will be arranged through our central office in Norwich.  Please see below for our contact details.

Out of Hours Support

Our working hours are Monday – Friday, 8.30am* to 5pm.  If you are trying to contact NCEDS by phone or email outside of these hours, please leave a message on the answer phone so we can get back to you.  If it is an emergency, please contact NHS 111 or 999 directly.

* If you are arriving for a 9am appointment at The Springs you will be able to access the building from 8.30am. 

Head Office, Norwich

Norfolk Community Eating Disorder Service (NCEDS), The Springs, Aslake Close, Sprowston, Norwich, Norfolk  NR7 8ET

Telephone:    0300 300 0142  Fax:  01603 764355

Email:   cpm-tr.norfolkeds@nhs.net

Outpatient clinic, King’s Lynn (arranged via Head Office above)

 St James Medical Practice, County Court Road, King's Lynn, Norfolk  PE30 5SY

Outpatient clinic, UEA medical practice (arranged via Head Office above)

University Medical Centre, University of East Anglia, Earlham Road, Norwich, Norfolk  NR4 7TJ

Arriving at The Springs, Norwich

To provide discretion for our patients we do not have signage for an eating disorder service outside of the building.  When you arrive at The Springs, you will see our front door next door to the Boots pharmacy, to the right of the main GP surgery entrance.  Please press the bell button on the intercom to the left of our front door so reception staff can then speak with you and let you in.  If it is the first time you have visited the building a member of staff will come to the ground floor to ensure you know where you are going and welcome you to the building.  

You are free to use any of the parking spaces in front of the GP surgery.  Our building also has a lift if you require wheelchair access.  Should you have any difficulties in parking or accessing the building on arrival, please contact our reception on 0300 300 0142.