Supporting carers of people with dementia

Dementia Carers' Support Service

Providing support for carers of people with dementia

How this service can help you

The Dementia Carers’ Support Service (DCSS) is an award-winning service that provides support for carers of people with dementia throughout the journey of their caring role. This is achieved by linking current carers of people with dementia with those who already have first-hand carer experience. These experienced carers are a befriender or buddy and become Dementia Carers’ Support Volunteer (DCSV).

This will benefit:

  • The person with dementia, as the carer receives regular and consistent support from someone who understands the challenges of living with dementia
  • The family carers, as they get support from a peer, hence reducing the isolation and anxiety that often prevails as the illness progresses
  • The Dementia Carers' Support Volunteer, as they feel a sense of purpose in offering their time, knowledge and experience to others as well as building on your skills
  • Cambridgeshire and Peterborough NHS Foundation Trust (CPFT), as this supports the advocated model of recovery in mental health.

The DCSVs often are former carers of people with dementia or people who have transferrable knowledge, skills and experience.

Their other common qualities are:

  • Desire to help others
  • A good listener
  • Ability to build long-term professional befriending relationships
  • Ability to empathise while managing emotions
  • Ability to travel independently.

The DCSV will be recruited as a CPFT volunteer and will undergo the normal recruitment process for volunteers, such as assessment of capability, appropriateness and DBS checks. They will undertake the CPFT induction and mandatory training programme for volunteers.

In addition, Cambridgeshire Training Education and Development Service for Older People (CAMTED-OP) will deliver tailored training for the volunteers’ specific needs to help you in your new volunteering role. Please see the DCSS leaflet at the bottom of this page for more information.


Please click here to access our referral form


Please contact us for more information on our following groups ( there can be capacity restrictions):

First Tuesdays Together café

Who for? This dementia café is a drop-in for carers and people with dementia to come along together in a familiar setting.
Where? Sainsbury’s café, Coldhams lane/Brooks Road, Cambridge.
When? First Tuesday of the month, 2.30pm-4pm

Six bells lunch

Who for? Carers and people with dementia
Where? The Six Bells Public House, High Street, Fulbourn CB21 5DH
When? Third Tuesday of the month, 12.30pm-2.30pm. You need to book in advance. Cost is £10 per person for a two-course lunch.

Girton carers' meeting

Who for? Carers of people with dementia.
Where? St Vincent's Close Community centre, Girton CB3 0PB
When? Fourth Monday of the month, 2pm-3.30pm.

Friday group

Who for? Carers enjoy socialising and sharing their experiences over tea and coffee. Activities are run for the cared for by volunteers from the Dementia Carers’ Support Service (part of the Cambridgeshire and Peterborough NHS Foundation Trust). Please call ahead to discuss care requirements. 
Where? The New Cottages, Princess of Wales Hospital, Lynn Road, Ely CB6 1DN
When? First and third Fridays of the month, 2pm-4pm

Fordham Lunch Group

Who for? Carers of those with dementia and their cared for or carers on their own. 
Where? Sunflower Café, Market Street, Fordham, Ely CB7 5LQ
When? The first Tuesday of each month from 12.30pm-2.30pm.

Where is it?

The ‘Buddy’ service is only currently available in Cambridge and surrounding villages and East Cambridgeshire
Cambridge and Fenland localities and part of the Older Peoples and Adult Community Directorate (OPAC)

Contact the service 

The New Cottages, Princess of Wales Hospital, Lynn Road, Ely, CB6 1DN

Sally Kitchin
DCSS co-ordinator (Monday to Wednesday)
T: 01353 652084
M: 07432 701833

Fe Franklin
DCSS co-ordinator (Thursday and Friday)
T: 01353 652092
M: 07506 579367

Terry Dellar
Team administrator
T: 01353 652092

Service Lead: 

The page was last updated on 22 May 2017 by andrea.bateman.

Cambridgeshire and Peterborough NHS Foundation Trust
Elizabeth House, Fulbourn Hospital
Cambridge, CB21 5EF

T 01223 219400 (open 8:30am to 5pm)
F 01480 398501

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