Fix your problems with rough stuff remedies. Read all about it in GTRT!

Help! and where to find it

There are many places you can get help on anything and everything, or just talk it over. Some of them are on the topic pages in GTRT. You can also get details of many helpful organisations in the online service directory on the main CPFT site. More information than you know what to do with, helplines, email, live chat, forums, real life stories, videos, mentoring, leaflets, whatever you need  - someone's got it! We've included links to some of their Facebook pages (well you probably spend half your waking hours on there anyway) and Twitter, and we've bunged in as many interesting or fun videos as we could find in case  you get bored with reading the little grey words.

Whatever you want ...professional help

  • get help from the mental health services
  • get legal advice
  • when and how you can get an "advocate" or someone who will stand up for you and take on your cause  

...practical help and support!

  • where to get help with education, housing, benefits, work, training
  • where to get help with an illness or disability - help at home, special equipment
  • where to get a break

...advice or moral support!

  • Just needing to get it off your chest - someone to listen
  • Verbal support and encouragement when you feel you need it including 24hr helplines and live chat
  • helplines and online information, someone to advise you, to explain your options, and help you decide
  • counselling services by phone or in person to help you cope
  • finding out what your rights are
  • Want something a bit more constructive than Facebook? Join a local group or an online community and talk about something which really matters.    

A Guide to Rough Times covers just about everything we could think of which might be bothering you and tells you, topic by topic, more about it and where to get help and advice from the specialists.

But you might still be confused, or maybe you have more than one problem, or just can't decide who to turn to. Maybe you just want to get it off your chest and there is no-one around you who seems to care or even have time to listen. Maybe there is no-one you feel you can trust. Maybe you feel ashamed or embarrassed.

There are people you can tell about ANYTHING and they won't be angry, judgmental or tell anyone else. If you are having a rough time, it might help to talk about it.    

 What's in your area?

Centre 33 provides a range of services for 8-18 year old young carers who live in Cambridge City, South Cambridgeshire and East Cambridgeshire. These include groups, one-to-one support and activities/trips.  


Connexions : Youthoria, Youth Support Service website for young people in Cambridgeshire. "Information and advice when you need it, entertainment and activities when you feel like having fun and a voice when you want to be heard."  

The YMCA offers free & confidential counselling to young people in locations throughout Huntingdonshire, Fenland & Peterborough.

The Citizens Advice service in Cambridge and Peterborough helps people resolve their legal, money and other problems by providing free, independent and confidential advice, and by influencing policymakers.                                                                                                                    

Online and national services

Whatever you're worried about, ChildLine counsellors are trained to help. ChildLine can be contacted a number of ways as well as its 24-hour helpline. Talk to them in confidence online or on the phone anytime about anything. "No problem is too big or too small. Whatever your worry. it's better out than in." Its website has information on a lot of things you might be worried about, too.

The Samaritans - 24/7 phoneline if you just need someone to listen

The Campaign Against Living Miserably - CALM : (specifically for young men) - "not here to preach but to inspire, to ‘reset’ male stereotypes so that we can live our lives without bowing to the expected. Because with suicide the biggest killer of men under 35 in the UK and 3 out of every 4 suicides being male, something is badly wrong." Part time helpline and online support.

Youth2Youth (Y2Y) is a unique helpline service for under-19s. The reason it is unique is that the helpline is run by young people for young people. Many young people find it difficult to talk to adults; some do not trust them and often young people feel older people just do not understand. If you are worried, confused or just need to talk, contact their trained volunteers by telephone, email or online chat. 

Get Connected ("we’re free, we don’t judge and we won’t tell") help by emotionally supporting the young person as they explain what's going on, exploring the options available to the young person, and enabling the young person to get in touch with the service that can help them best. They do actually connect you - free - after you contact them online or by phone or text.   

YouthAccess is an online directory where you can look for free information, advice and counselling services in your local area   

The Site ("non-judgemental support and information on everything from sex and exam stress to debt and drugs") - straight-talking emotional support is available 24 hours a day. Chat about any issue on moderated discussion boards and live chat room, browse over 2000 articles and videos by professional journalists, or ask a question at askTheSite - they'll give you a personalised answer within three working days.

Supportline provides a confidential telephone helpline offering emotional support to any individual on any issue. The Helpline is primarily a preventative service and aims to support people before they reach the point of crisis. It is particularly aimed at those who are socially isolated, vulnerable, at risk groups and victims of any form of abuse. Helpline:  01708 765200 (variable hours)  also email and post.

Teenline is operated by teens in the USA for teens. Using their helpline or text service isn't an option form the UK but there are message boards on searchable topics which bother teenagers, you can post a question, and they have videos about various problems too.

TeensHealth (from is an American site,"a safe, private place for teens who need honest, accurate information and advice about health, emotions, and life. TeensHealth is accessible 24 hours a day so you can get the doctor-approved information you need to make educated decisions — or help a friend who needs advice." Read about anything to do with your body, physical or mental health, take a quiz, use Q&A, watch a video.

NHS Choices has a surprising amount of information on just about everything to do with being a teenager from health to habits and lots of videos, and quizzes to see how you shape up.

Disclaimer: The information for these external and third party services and organisations has been gathered from their own websites and compiled by us in good faith. We cannot be held responsible for any inaccuracies and we do not endorse them. If you choose to contact them you should satisfy yourself that you trust them and that they are appropriate to your needs.

Rough Stuff Remedies: Helping you to help yourself, plus learn to look after yourself and get more out of life :

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The page was last updated on 03 May 2017 by andrea.bateman.

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