Patient care at CPFT praised following inspection

Inspectors visited Springbank and Mulberry 3 wards

Patient care at CPFT praised following inspection
17 October 2013


Standards of care at Cambridgeshire and Peterborough NHS Foundation Trust have been praised in a new report.

Officials from the Care Quality Commission recently inspected two wards – Springbank and Mulberry 3 - at CPFT’s Fulbourn Hospital site.

Inspectors said the Trust was fully compliant in the CQC’s key areas of respect, care and welfare, staffing levels, supporting staff and dealing with complaints.

Melanie Coombes, Director of Nursing at CPFT (inset picture above), said: “Patient safety and care are our top priorities and the CQC’s report is a very positive one.
“It highlights many areas of good practice along with consistently positive reports from the patients about the care that they have received.
“I am particularly pleased for our staff on both wards and I would like to thank them for their ongoing hard work and dedication.”

During the inspection – which took place in early September and was unannounced – officials from the CQC judged whether a series of standards were being met.

In their report, the inspectors made the following comments about each area:

Respecting and involving people who use services: We found that people had been given good information about their care and treatment.

Care and welfare of people who use services: Most patients we spoke with told us they had received good support and treatment and that their mental health had improved as a result of their admission.

Staffing: There were enough qualified, skilled and experienced staff to meet patients’ needs.

Supporting workers: Patients were cared for by staff who were supported to deliver care and treatment safely and to an appropriate standard.

Complaints: Comments and complaints people made were responded to appropriately

In the category of safeguarding, the CQC raised a ‘minor concern’ saying action was needed by the Trust. The CQC acknowledged that before the inspection CPFT had already raised with them inconsistent practice across the Trust and had given the CQC a detailed action plan for implementation.

Melanie Coombes said: “As a Trust we had already identified the need to improve our standards in this area. The inspectors made it clear that they recognise the work we have already completed to address this, and we will shortly provide them with a further report when our compliance actions are complete.”

Mulberry 3 is a 16-bed recovery unit with a typical stay of three months for adults aged between 17 and 65 with severe mental illness.

Springbank is a 12-bed unit providing in-patient psychiatric service for women with severe personality disorders.


For more information please contact:

Andy Burrows
Communications Manager
T 01223 726767

Cambridgeshire and Peterborough NHS Foundation Trust
Elizabeth House, Fulbourn Hospital
Cambridge, CB21 5EF

T 01223 219400 (open 8:30am to 5pm)
F 01480 398501

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