For the latest update on Covid-19 please visit
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If you need help, NHS 111 has an online coronavirus service that will tell you what to do next.

As the situation with coronavirus (COVID-19) continues to develop rapidly we have taken the very difficult decision, in line with national guidance, to stop all visiting of patients on CPFT wards and inpatient units. We can now only allow one visitor - an immediate family member or carer - in the exceptional circumstances listed below, until further notice:

  • The patient you wish to visit is receiving end-of-life care.
  • You are a parent or appropriate adult visiting your child.
  • Please contact the ward/service manager to agree any visiting arrangements in advance, and keep in touch with your loved ones through phone and video calls. 

Thank you for your support and understanding at this challenging time.

  • Any visitors may be expected to wear protective clothing, and anyone who has not been given permission to visit will be asked to leave the site.
  • All visitors must comply with hand-washing and infection control instructions to protect patients and staff.
  • If you have Coronavirus symptoms, you must not enter any CPFT site/building. If staff members suspect you may have symptoms, you will be asked to leave. 


The NHS is facing significant challenges during the Coronavirus (Covid-19) outbreak.

Following national guidance on where resources should be prioritised to support the NHS response to Covid-19, teams across the Trust are making temporary changes to their services. This means some non-critical services need to temporarily close or change.  

Our focus now is getting patients who are clinically well enough discharged from the acute hospitals and supporting those in the community who are at high risk of being admitted to hospital.

Where appropriate, we are making greater use of digital platforms to support and assess priority patients.

We will be communicating directly to all patients who may be affected by these temporary changes.

These decisions are never made lightly and we understand that some of these changes will be worrying. As soon as we are able to reopen the services we will.

More information about services which have been changed or paused can be found here.


If you are in mental health crisis you can access support, 24 hours a day, 7 days a week by calling NHS 111 and selecting option 2. During the Covid-19 situation, you can still access the NHS 111, option 2, line but please listen carefully to the messages and follow the verbal instructions. You will get through, although it might take a minute or so longer than normal.

We encourage people to not go to A&E if they are in mental health crisis unless they require serious or life-threatening immediate emergency mental or physical health assistance. 


The page was last updated on 04 April 2020 by lmarshall.


Cambridgeshire and Peterborough NHS Foundation Trust
Elizabeth House, Fulbourn Hospital
Cambridge, CB21 5EF

T 01223 219400 (open 8:30am to 5pm)
F 01480 398501

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