Staff Roles at The Croft

The Croft has a multidisciplinary team of doctors, nurses, health care assistants, psychologists, family therapists, a music therapist, a drama therapist, teaching staff and a social worker. We also have three administrators and a housekeeper.

Ward Manager

The Ward manager is responsible for the overall management of the Croft, in consultation with senior colleagues. 

Nursing Team

The nursing team provide intensive care to families on a 24 hours basis and provide most of the day to day care. Each family is allocated a small team of nurses that work closely with them; the team is led by a senior nurse known as the case manager and two key workers. The aim is that the child and parents will have contact every day with a nurse that they know well. The care team work closely with parents to identify areas of need and to create a care plan to address these. They undertake close observations of children and work with parents to develop strategies to manage difficulties.

The nurses are involved in a variety of therapeutic activities. They facilitate and support the therapeutic day programme; planning and managing the child’s access to activities and running therapeutic groups. They also do individual work with parents and children.

Outside of the day programme the nurses do intensive parent-child work with families using the principles of psychosocial nursing. This is a model that utilises everyday activities in a therapeutic way. It involves the nurse working alongside parents as they work on areas such as managing risk and safety, behaviour, mealtimes, personal hygiene, bedtimes and sleep. Nurses also support parents to develop the positive aspects of their relationship with their child, modelling play and supporting parents to engage in activities with their children in circumstances that otherwise might make this challenging for them.


Our Housekeeper oversees maintenance issues on the ward, as well as ordering and organising the provision of meals and laundry. 


Psychiatrists are doctors who are interested in how people think, feel and behave. A psychiatrist who specialises in children's problems is called a child psychiatrist. They work together with other members of the team to try to help children and their families manage better.

At The Croft, the consultant psychiatrist has a role in assessing children and families before they come to the unit and working with families to agree the aims of the admission. Once children and families are admitted to the unit, the consultant will oversee their care. They chair the weekly team meeting when all children are discussed and plans for the following week are worked out.

Psychiatrists have particular skills in diagnosis and working with other members of the team to suggest appropriate treatments. At The Croft we usually have child psychiatrists in training working on the unit. Doctors on the team will monitor children’s medication and suggest changes as needed. They will also work with the nursing team to monitor children’s physical well-being.

Clinical Psychologist

There is a part-time clinical psychologist at The Croft and a part-time assistant psychologist. The psychologist uses psychological theories to help families and staff understand children’s emotions and behaviour and develop strategies to improve emotional and behavioural problems. The psychologist also completes assessments with children to answer specific questions raised by parents, referrers and The Croft team. The assessments can include formal assessments or observational assessments. The results of assessments are taken into account when we develop our care plans at The Croft and make recommendations to parents and our colleagues in the community.

The psychologist also works with parents in the Practical Parenting Group and individually. Individual work may be about developing specific strategies for managing their child’s behaviour, helping parents understand the impact a child’s difficulties may have on their future development and supporting parents in developing a better understanding of challenges to their own psychological well-being (e.g. depression and anxiety). The psychologist may also offer individual therapy to children if appropriate.

Family Therapist

Family therapy is an approach that tries to understand how a child's difficulties connect with the people in his/her life. These can include parents, carers, siblings, wider family, friends and professionals (for example from schools). Understanding the ways in which relationships connect can be helpful for all those involved. Family therapy at the Croft usually involves weekly meetings, starting with parents or carers, and then including the child, followed by siblings, wider family members, or other significant people.


A dramatherapy group is offered to all parents at the Croft.  Individual sessions for parents and children are also offered.  The dramatherapist can also provide play based dyadic sessions for parents and children.  Play activities are facilitated to help build the relationship between parent/s and child and also enable the child to find additional ways of communicating.  

Art Therapist

The art therapist at The Croft can provide individual, dyadic (parent/carer with child) and group therapy. Art therapy offers children a judgement-free, safe and creative space to express and explore feelings, ideas and concerns. It is helpful for children who find verbal therapies difficult and/or who can't easily express themselves with words. Children don't have to be 'good at art' to benefit. They are encouraged to be playful and the spontaneous. Themes will often emerge in children's approach and imagery which help to understand their needs and difficulties. Art making can also build self esteem and confidence.

Music Therapist

The music therapist provides individual/family and group sessions to the families at The Croft. Music Therapy offers a non-verbal way of relating and a means of expressing feelings and processing experiences that might not otherwise be easy to articulate.  The music therapist uses his/her musical skills and therapeutic knowledge to offer musical interaction to supportively explore ways of relating, expressing and sharing. Musical interactions may shed light on abilities and challenges of the child or family. Individual/family music therapy sessions give opportunities for family members to explore feelings, ways of expressing and strengthen relational skills and bonds. The music group is a group for the children at The Croft to play together, share feelings, and to explore relating with one another.


The teaching staff are committed to reengaging you with your education and keeping you up to date with your mainstream school work as far as possible. 

Social Worker

There is a part-time social worker at The Croft who can offer advice and support about things such as welfare benefits or housing issues. Where families already have a social worker or family support worker involved, The Croft social worker will liaise with them to make sure there is good communication during the family's stay at The Croft. Along with the rest of the team, the social worker is also involved in trying to ensure that there is the right level of support in place for families when they leave The Croft. If a child has a Child in Need or Child Protection plan the social worker will ensure that information about the child’s needs are shared appropriately.

Head of Patient and Parent Involvement (HOPPI)

The HOPPI seeks constant feedback on parent/carer and patient experience, to give you a voice and to help the service develop. 

Administrative Team

The Administrative Team play a pivotal role in helping the effective and smooth running of the service. 


The advocate will listen to the views being expressed by all young people to make sure that important issues are raised with the staff team at the Croft.

The page was last updated on 09 November 2020 by bdale.


Cambridgeshire and Peterborough NHS Foundation Trust
Elizabeth House, Fulbourn Hospital
Cambridge, CB21 5EF

T 01223 219400 (open 8:30am to 5pm)
F 01480 398501

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