Why do people come to The Croft?

At The Croft we work with families to understand the emotional or behaviour problems they are experiencing and to help find new ways to cope with the impact this is having on the whole family. We listen carefully to what you tell us and respect what you say. We agree a set of goals and the action that we are going to take to achieve them. We then record this and prepare a document called a care plan which is, in effect, a contract between your family and the staff team at The Croft.

We use a variety of treatments including family work, group work, one-to-one sessions, music therapy, behavioural management and medication. We discuss with you what is appropriate for your child.

Parents usually hear about our service from their local child mental health worker. If they wish to consider an admission we offer an initial appointment for the family to come to the unit, to meet the team and to discuss what an admission would entail. The Croft team, together with some parents who have used the service, have put together an information pack with detailed information about what happens at the Croft - there is a link to this document at the bottom of this page.

If both the family and our team agree that an admission would be helpful we will arrange an admission date as soon as possible. Often a family will come back to the unit for one further visit before they start their admission to discuss practical arrangements and to meet the 'keyworkers' who will work with their child.

Children are usually admitted to The Croft with a parent or carer and sometimes with other family members, too. This can be a huge undertaking for most families and we discuss it in detail during your initial appointment with us. Children occasionally stay on the unit alone but this is usually after a period of being resident with a parent and is dependent on the clinical needs of the child and their age and maturity. The day patient service is available to children who live within easy travelling distance and do not require 24-hour treatment or observation. Some families have a combination of day and inpatient care. We encourage parents and other family members to participate in the unit programme as much as possible.

The page was last updated on 27 May 2020 by bdale.


Cambridgeshire and Peterborough NHS Foundation Trust
Elizabeth House, Fulbourn Hospital
Cambridge, CB21 5EF

T 01223 219400 (open 8:30am to 5pm)
F 01480 398501

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