How can we help?

This service provides help to people aged 17 and over who are experiencing common mental health problems such as depression and anxiety disorders, including: generalised anxiety disorder (GAD); social anxiety; post-traumatic stress disorder (PTSD); health anxiety; panic; phobias and obsessive compulsive disorder (OCD). However, you do not need a diagnosis to access the service and we also see people with problems such as stress, low confidence, sleep disturbance and self-esteem issues. There is no upper age limit for people accessing our service.   

The main treatment we offer is Cognitive Behaviour Therapy (CBT) and a range of different therapy modalities are used in the service wellbeing workshops. The suitability and availability of the different treatment options will be discussed in your initial assessment if this is something you are keen to find out more about.

The service also works with people with long term physical health conditions (LTCs) including coronary heart disease (CHD), respiratory problems, chronic pain and diabetes. It is known that those with LTCs such as these are more likely to experience depression and/or anxiety. Please click here to watch a video on our LTC service.

At present, the service is only working remotely via video consultations or telephone appointments.  Please click on the COVID-19 updates section for further information.

Who is suitable for treatment?

Whilst psychological therapies can be extremely rewarding, they are not for everybody. They require motivation, willingness to change and the process is not always straight-forward. In line with National IAPT standards, the service does not work with:

  • People who have complex difficulties such as a personality disorder or mental illness such as psychosis or bipolar illness.  
  • People who present with active risk of significant self-harm or suicide. We may see people who have such thoughts but do not have any active intent.
  • Historical abuse issues such as childhood sexual abuse where this would be the focus of the treatment.
  • Drug or alcohol problems: we would not see people where this issue would be the primary focus of treatment or if their substance use would impact on their ability to attend or engage in treatment.

In the above instances we would recommend a discussion with your GP who will be able to advise you about the most appropriate service for you and make a referral.  

If you are currently having treatment with another CPFT service, we would not be able to accept a self-referral. In such cases, we advise the CPFT team in question to make an internal referral to the appropriate PWS team.

Finally, as we are a psychological therapy service, we do not prescribe medication. If you would like to discuss any issues around medication, please make an appointment to see your GP.  

As a patient

As a patient, relative or carer using our services, sometimes you may need to turn to someone for help, advice, and support. 

Patient Advice and Liaison service  Contact the Trust