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The Joint Emergency Team (JET) is an urgent two- or four-hour response service that supports people over the age of 65 or those with long-term conditions in their home environment when they become very unwell and need urgent care, but do not need to go to hospital.

The team will carry out an initial assessment and develop a care plan in liaison with the patient’s GP or out-of-hours GP services.

If you have any questions about the services you can contact the team on 0330 726 0077.

How to refer to JET

Referrals are only accepted from health professionals by calling: 0300 123 9996

Triage hours are 7am – 8pm, Monday – Sunday.
Clinical hours are 7:30am - 8pm Monday – Sunday.

Referrals are accepted from clinicians, residential/nursing homes.

Further information

The page was last updated on 15 April 2019 by andrea.bateman.


Cambridgeshire and Peterborough NHS Foundation Trust
Elizabeth House, Fulbourn Hospital
Cambridge, CB21 5EF

T 01223 219400 (open 8:30am to 5pm)
F 01480 398501

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