COVID -19 Message from CPFT Psychological Wellbeing Service




Please be aware that there may be some disruption to services over the coming weeks and months.  We apologise in advance for any inconvenience this may cause.    



Self referral is currently open.  However, the service is operating at reduced capacity so we please be aware delays may be longer than normal in processing referrals and offering assessment / high intensity treatment.  For those with milder difficulties, we would recommend a new local virtual support service called Lifeline+  to receive more immediate support. 



It is important that we do everything we can to ensure your safety and that of our own staff.  Therefore, we have made the decision to stop face to face appointments for the foreseeable future.  We will only be offering telephone or online therapy sessions.  We are using methods such as Teams or Attend Anywhere, which is a secure video conferencing platform that the Trust has identified we use.   If you have any concerns, please discuss with your therapist. 


We will also be offering groups treatments using Teams in future.  


Please let us know if you are unwell or unable to attend your appointment by phone so we can rearrange your appointment accordingly.  


You can contact the service by email at:


Please accept our apology if there is a delay responding to emails.  


We appreciate that this is a very worrying time for many people and our thoughts and best wishes are with you all.


Further information / support

The links below give some advice about coping with stress and coronavirus: guidance for the public on mental health and wellbeing


For self help information on managing stress and coronavirus click on the document below in further information section


Further information

The page was last updated on 19 May 2020 by jclarke.


Cambridgeshire and Peterborough NHS Foundation Trust
Elizabeth House, Fulbourn Hospital
Cambridge, CB21 5EF

T 01223 219400 (open 8:30am to 5pm)
F 01480 398501

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