Triangle of Care

We have adopted a national initiative called the ‘Triangle of Care’ which is a therapeutic alliance between service users, staff and carers that promotes safety, supports recovery and sustains wellbeing.

The concept of a triangle has been suggested by many carers and professionals who want to ensure that carers are active and equal partners within the care team. It represents partnership working between the physical or mental health professional, service user and carer. The Triangle of Care brings together many years of research with carers about what they feel will benefit them when involved with physical/mental health and learning disability services.

If the triangle is used properly and a partnership is developed, it helps to promote safety, support on-going recovery and improve the wellbeing of both the carer and the person they care for. We are working to ensure that the six key elements or standards are completely embedded
in practice. They are:

  1. Carers and the essential role they play are identified at first contact or as soon as possible afterwards
  2. Staff are ‘carer aware’ and trained in the best way to engage with you as a carer
  3. Policy and practice protocols regarding confidentiality and sharing information are in place
  4. Defined posts responsible for carers are in place
  5. A carer introduction to the service and staff is available, with a relevant range of information across the care pathway. 
  6. A range of carer support services is available. 

For more information about Triangle of Care please email

As a patient

As a patient, relative or carer using our services, sometimes you may need to turn to someone for help, advice, and support. 

Patient Advice and Liaison service  Contact the Trust