Psychological Wellbeing Service Self-Referral Information

Click HERE to Self-Refer

We would advise where possible to click the link above to self-refer online into the service.

We apologise in advance for any delays that may be experienced processing referrals and offering assessments / treatment, which may take several weeks. Please let us know if you are front-line Health or Social care staff on your self-referral (in free text area)

Clinical staff member taking a phone call

   

What Happens After You Self-Refer?

Once you have referred to our service, you will receive an automated email to let you know we have received your referral and are dealing with it. Please check your junk email folder if you do not receive this.

If the problems you describe in your referral information are something we might be able to help you with in the Psychological Wellbeing Service (PWS), we will offer you an initial suitability assessment. This will be with a Psychological Wellbeing Practitioner (PWP) and usually takes place over the phone and lasts for approximately 30 minutes. The purpose of this is to ask you some more questions to confirm we are the best Service to offer you treatment, or if not, provide you with information and guidance regarding other services and how to access them. 

The initial suitability assessment is not intended to be a full clinical assessment of your difficulties; this will be undertaken with your assigned therapist, once you have reached the top of the waiting list for treatment, if there is one.

If when we receive your referral form, we believe that what you have described means we are not the best service to meet your current needs, we will aim to signpost you to an appropriate service, and/or refer you back to your GP for a review.

We aim, where possible, to have completed your initial suitability assessment (if relevant) within 6 weeks of your self-referral to the service. Depending on demand when you self refer though, it can be quicker, or take longer.

As a patient

As a patient, relative or carer using our services, sometimes you may need to turn to someone for help, advice, and support. 

Patient Advice and Liaison service  Contact the Trust