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Voluntary Services

Volunteers play a vital role in supporting CPFT services, staff and patients. Through giving their Volunteer team time, they make a huge difference to the care of our patients across our Trust, and significantly contribute to the efforts of Head to Toe Charity.

The Voluntary Services team provided dedicated support to our CPFT and Head to Toe Volunteers. They will manage your recruitment process and will support you throughout your time in your role. To talk to one of our Voluntary Services team, register your interest in a role, or discuss an opportunity, please contact the team at Volunteers.CPFT@cpft.nhs.uk.

Volunteer Responder Service

NHS organisations are being encouraged to start using "GoodSAM". This is an NHS Volunteer Responder service to support patients at the highest clinical risk from coronavirus. Requests for support for individuals or organisations can be made by any health professional and from local authorities via the NHS Volunteer Responders referrers’ portal.  You can also call 0808 196 3382 to refer patients. This guidance will be extended and updated regularly on the NHS England and NHS Improvement website.  The community responders are working in four main ways:

  • Community Response volunteer: This role involves collecting shopping, medication or other essential supplies for someone who is self-isolating and delivering these supplies to their home.
  • Patient Transport volunteer: This role supports the NHS by providing transport to patients who are medically fit for discharge and ensuring that they are settled safely back in their home.
  • NHS Transport volunteer: This role involves transporting equipment, supplies and/or medication between NHS services and sites. It may also involve assisting pharmacies with medication delivery.
  • Check-in and Chat volunteer: This role provides short-term telephone support to individuals who are at risk of loneliness as a consequence of self-isolation.


Click here if you or your team would like to know more about this service.  

As a patient

As a patient, relative or carer using our services, sometimes you may need to turn to someone for help, advice, and support. 

Patient Advice and Liaison service  Contact the Trust