GPs, primary care & health professionals

Referral information and resources

CPFT provides a wide range of services including integrated physical and mental health services for adults and older people; specialist mental health and learning disability services; children and young people’s mental health services and children’s community services (in Peterborough). Information on CPFT services can be found by following this link.

To refer

For information on how to refer to these services please click on the links below.

For SystmOne practices: please go the GP portal on SystmOne to refer.
For EMIS practices: please use the referral forms listed below to refer.

Adults and older people's community services

Referral forms for the following older people's community services can be found at the bottom of this page.

District nursing
Tissue Viability Service
Feet Focus
Podiatry Service
Therapy Referral
CFS/ME
Respiratory Service
DESMOND
Stroke Service
Diabetes Service
Continence Service
Dietetics Service
SALT Care Home
Heart Failure Service

Referral forms

Older people's mental health services

All older people’s mental health referrals should be made via eRS. Please call 01480 420178 or e-mail cpm-tr.opmhreferrals@nhs.net if you have any queries.

Out-of-hours emergency support

Out-of-hours you can contact the First Response Service by calling 111 and selecting option 2 for urgent mental health assessment and support. The 111 service is also open to patients by self-referral. For more information please follow this link.

Other referrals

For children's services

To make a referral to our child and adolescent mental health services (CAMHS), please see CAMHS section on this page.

Liaison psychiatry services

Liaison psychiatry accepts referrals only from the acute trusts where the teams are based (ie, GPs cannot make referral directly into this service).

Learning disability services

See the individual specialist services for contact details for referrals.

Further information

Adult and specialist mental health services

Urgent / crisis referrals

Call 0148 0757 365

Patients can also self refer by calling 111 and select option 2. The First Response Service is available 24/7 for people in mental health crisis. Trained staff with clinical supervision respond to the calls and can direct patients to advice, face-to-face assessment or Sanctuary crisis support provided by CPSL Mind.

Routine referral

For patients aged 17-65 please liaise with your PRISM team and complete a request for service form and send via NHS e-Referral or agree requirements.

For patients aged 65+ mental health referrals should be made via eRS. Or you can call 01480 420178 or e-mail cpm-tr.opmhreferrals@nhs.net

You can discuss a referral with a psychiatrist ahead of referring by calling 01480 415300.

Patients of all ages can also self-refer to NHS Cambridgeshire & Peterborough Talking Therapies by calling 0300 300 0055 or by online self-referral here

Information about local mental health services can be found at www.keep-your-head.com

GP advice line details:

Adult eating disorders advice line

Telephone 07980 954917 Monday to Friday, 12pm-2pm, to speak to a qualified adult eating disorder specialist. This is an advice and queries line only for GP’s and practitioners who need medical advice and have queries regarding adults with eating disorders.

Please note: If you are struggling or have an eating disorder please don’t use this line since it is only intended for medical practitioners and staff. In this case we would encourage you to contact your GP.

Children's health services

Peterborough Integrated Children's Community Health Services

CPFT provide a range of children's community health services in Peterborough, that offer support, advice and health care for children, young people, carers and families. Our services include:

Health visiting
School nursing
Child health administration
Children's community nursing
Child Development Centre
Children's Speech and Language Therapy
Paediatric occupational therapy
Paediatric physiotherapy
Paediatric psychology
Children in care
The Family Nurse Partnership
Safeguarding children team

Please click on our service directory here for detailed information on how to refer to these services.

Referring to Peterborough integrated children's health services

(This is not an emergency service)

Child Health - telephone 0300 55 5810
Address: Winchester Place, 80 Thorpe Road, Peterborough PE3 6AP

YOUnited

YOUnited provides emotional wellbeing and mental health help for children and young people aged 0 to 25 registered with a GP in Cambridgeshire and Peterborough.

YOUnited is a partnership provided by Cambridgeshire and Peterborough NHS Foundation Trust, Cambridgeshire Community Service NHS Trust, Centre 33, and Ormiston Families.

YOUnited should now be used for all referrals to CPFT's Child and Adolescent Mental Health Services.

YOUnited help - 0 to 17
The YOUnited integrated hub accepts referrals from all professionals working with children and young people up to the age of 17 with emotional wellbeing and mild, moderate or severe mental health needs.
YOUnited will also accept referrals for children and young people up to the age of 18 with a suspected eating disorder or with a neurodevelopmental diagnosis. (Information about referrals for a new neurodevelopmental diagnosis is below).

It is recommended that GPs use the CCG e-referral system to make their referral (the information is the same)
For SystmOne practices - use the GP portal on SystmOne to refer.
For EMIS practices and for all other professionals: Make a referral to YOUnited here

YOUnited help - 18 to 25
Young people aged 18 to 25 can self refer to Centre 33 here or to Cambridgeshire, Peterborough and South Lincolnshire Mind here.
GPs can make referrals for mental health assessments to CPFT's Primary Care Mental Health Service.

YOUnited help for Neurodevelopmental diagnosis
Peterborough – YOUnited accepts referrals for assessment for children aged from 5 to 18 years-old.

Peterborough-Integrated-Neurodiagnostic-Referral-form-May 2023.docx [docx] 200KB
Cambridgeshire, Huntingdon and Fenland: YOUnited accepts referrals for young people of secondary school age.
Cambridge, Huntingdon and Fenland Neurodevelopmental Referral Form May 2023.docx [docx] 208KB

Referrals for primary age children should be made to Cambridgeshire Community Service's community paediatricians.

Crisis referrals
If a young person is in mental health crisis contact CPFT’s First Response Service by calling NHS 111 (option 2).
People in Wisbech have not got the option 2 but can access the service via dialling 111. The call handler will then transfer them direct to the FRS (First Response Service) service.

Contacting YOUnited
Clinicians and administration staff are available 9am to 5pm, Monday to Friday (excluding Bank Holidays).
Contact number and email for professionals only for discussion and consultation of non-crisis referrals: 0300 3000 830 or younited@cpft.nhs.uk.

Joint logos for YOUnited

Child and adolescent mental health services (CAMHS)

All referrals to Child and Adolescent Mental Health Services (CAMHS) should be made to YOUnited. Please visit the YOUnited section above.

Referrals to CASUS - Cambridgeshire Child and Adolescent Substance Use Service

Crisis referrals
If a young person is in mental health crisis contact CPFT’s First Response Service by calling NHS 111 (and selecting the mental health option).

Contacting YOUnited
Clinicians and administration staff are available 9am to 5pm, Monday to Friday (excluding Bank Holidays).
Contact number and e-mail for professionals only for discussion and consultation of non-crisis referrals: 0300 3000 830 or younited@cpft.nhs.uk.

Useful resources

Keep your Head
Keep Your Head website brings together reliable information on mental health and wellbeing for children, young people and adults across CambridgeshireandPeterborough. Please follow this link.

GP updates
CPFT and the Cambridgeshire and Peterborough Clinical Commissioning Group (CCG) are working together to support and engage with primary care. This will help to improve communications, reduce duplication and improve efficiency. In this link you will find the CCG weekly GP newsletter that is sent to all practices in Cambridgeshire and Peterborough, which includes all primary-care relating information for the local system. Please follow this link.

Symptoms and conditions
See information from the Royal College of Psychiatrists

Medicines information
Medicine information
Choice and medication