GP & Primary care

Referral information and resources

CPFT provides a wide range of services including integrated physical and mental health services for adults and older people; specialist mental health and learning disability services; children and young people’s mental health services and children’s community services (in Peterborough). Information on CPFT services can be found by following this link.

To refer

For information on how to refer to these services please click on the links below.

For SystmOne practices: please go the GP portal on SystmOne to refer.
For EMIS practices: please use the referral forms listed below to refer.

Temporary service changes in response to Covid-19

We have made some changes to the services we routinely deliver in light of the NHS response to the rapidly evolving Covid-19 situation. Find out more about these changes by following this link.

Adults and older people's community services

Referral forms for the following older people's community services can be found at the bottom of this page.

District nursing
Tissue Viability Service
Feet Focus
Podiatry Service
Therapy Referral
CFS/ME
Respiratory Service
DESMOND
Stroke Service
Diabetes Service
Continence Service
Dietetics Service
SALT Care Home
Heart Failure Service

Referral forms

Older people's mental health services

All older people’s mental health referrals should be made via eRS. Please call 01480 420178 or e-mail cpm-tr.opmhreferrals@nhs.net if you have any queries.

Out-of-hours emergency support

Out-of-hours you can contact the First Response Service by calling 111 and selecting option 2 for urgent mental health assessment and support. The 111 service is also open to patients by self-referral. For more information please follow this link.

Other referrals

For children's services

To make a referral to our child and adolescent mental health services (CAMHS), please see CAMHS section on this page.

Liaison psychiatry services

Liaison psychiatry accepts referrals only from the acute trusts where the teams are based (ie, GPs cannot make referral directly into this service).

Learning disability services

See the individual specialist services for contact details for referrals.

Further information

Adult and specialist mental health services

Urgent / crisis referrals

Call 01480 442 007

Patients can also self refer by calling 111 and select option 2. The First Response Service is available 24/7 for people in mental health crisis. Trained staff with clinical supervision respond to the calls and can direct patients to advice, face-to-face assessment or Sanctuary crisis support provided by CPSL Mind.

Routine referral

For patients aged 17-65 please liaise with your PRISM team and complete a request for service form and send via NHS e-Referral or agree requirements.

For patients aged 65+ mental health referrals should be made via eRS. Or you can call 01480 420178 or e-mail cpm-tr.opmhreferrals@nhs.net

You can discuss a referral with a psychiatrist ahead of referring by calling 01480 415300.

Patients of all ages can also self-refer to the Psychological Wellbeing Service on 0300 300 0055

Information about local mental health services can be found at www.keep-your-head.com

GP advice line details:

Adult eating disorders advice line

Telephone 07980 954917 Monday to Friday, 12pm-2pm, to speak to a qualified adult eating disorder specialist. This is an advice and queries line only for GP’s and practitioners who need medical advice and have queries regarding adults with eating disorders.

Please note: If you are struggling or have an eating disorder please don’t use this line since it is only intended for medical practitioners and staff. In this case we would encourage you to contact your GP.

Children's health services

Peterborough Integrated Children's Community Health Services

CPFT provide a range of children's community health services in Peterborough, that offer support, advice and health care for children, young people, carers and families. Our services include:

Health visiting
School nursing
Child health administration
Children's community nursing
Child Development Centre
Children's Speech and Language Therapy
Paediatric occupational therapy
Paediatric physiotherapy
Paediatric psychology
Children in care
The Family Nurse Partnership
Safeguarding children team

Please click on our service directory here for detailed information on how to refer to these services.

Referring to Peterborough integrated children's health services

(This is not an emergency service)

Child Health, Winchester Place - 01733 777937
Fax for Child Health (secure) - 01733 777938
Address: Winchester Place, 80 Thorpe Road, Peterborough PE3 6AP

Child and adolescent mental health services (CAMHS)

All referrals to Cambridgeshire and Peterborough Community Child and Adolescent Mental Health Services (CAMHS) should be made to the Single Point of Access.

Cambridgeshire and Peterborough Community CAMHS
C/O Newtown Centre,
Nursery Rd
Huntingdon
Cambridgeshire
PE29 3RJ

T: 01480 428115
E: accesscamhs@nhs.net

Opening hours

Monday - Friday (excluding Bank Holidays)
Clinicians available 9am-5pm
Office open with administrative support 9am-5pm

Before making a referral, you can call first for a telephone consultation.

We accept referrals from all professionals working with children and young people up to the age of 17 (or 18 if they have a suspected eating disorder or a neurodevelopmental diagnosis) who are registered with a GP in Cambridgeshire, Huntingdon, Fenland or Peterborough and are|:

experiencing significant problems with their mental health experiencing significant problems with their mental health (including eating disorders)
CAMHS referral Jan 2020 Current
seeking a neurodevelopmental diagnosis (ADHD or ASD)

For Cambridge/Huntingdon we only accept referrals for assessment of secondary age children. For primary age see community paediatricians by clicking on the link.
CAMHS referral Jan 2020 Current

For Peterborough we accept referral for assessment for children 5-18 years old. Please use the following form.
North-Neurodevelopmental-Referral-form-March-2021 (1).docx [docx] 197KB

If a referral is not appropriate for community CAMHS, we will guide referrers to information about other, more appropriate services.

Referrals to CASUS - Cambridgeshire Child and Adolescent Substance Use Service

Please use the following form to refer to our CASUS service
CASUS Community Referral Form 2020.doc [doc] 226KB

All referrals to community CAMHS should be made using the referral forms above.

Please ensure that consent is obtained from the young person/parent/carer. The screening process within the Single Point of Access will ensure that all referrals are directed to the most appropriate services.

If a referral is not appropriate for community CAMHS, we will guide referrers to information about other, more appropriate services.

If a referral is very urgent we will pass you to our on-call service at the local clinics. If a child or young person presents with any urgent physical or medical concerns, and you think they are at risk, they should be taken to their local A&E department who will, if necessary, contact the on-call clinician.

Recommended websites

Kooth - Kooth is a free online service that offers emotional and mental health support for children and young people.
Childline - Free and confidential helpline for children and young people
NSPCC - Help, support and advice
Talk to Frank - Free confidential advice

Useful resources

Keep your Head
Keep Your Head website brings together reliable information on mental health and wellbeing for children, young people and adults across CambridgeshireandPeterborough. Please follow this link.

GP updates
CPFT and the Cambridgeshire and Peterborough Clinical Commissioning Group (CCG) are working together to support and engage with primary care. This will help to improve communications, reduce duplication and improve efficiency. In this link you will find the CCG weekly GP newsletter that is sent to all practices in Cambridgeshire and Peterborough, which includes all primary-care relating information for the local system. Please follow this link.

Symptoms and conditions
See information from the Royal College of Psychiatrists

Medicines information
Medicine information
Choice and medication