First Response Service (FRS)

How our service can help you

The First Response Service supports people experiencing a mental health crisis. 

FRS staff memberIt provides 24-hour, seven days a week, 365 days a year access to mental health care, advice and support. By calling 111, and selecting option 2, you will be put through to a member of FRS who will speak to you and discuss your current mental health needs.

Support may involve telephone support or a face to face assessment and if appropriate referrals onto other CPFT services. FRS does not offer medication reviews. 

*People in Wisbech have not got the option 2 but can access the service via dialling 111. The call handler will then transfer them direct to the FRS (First Response Service) service.

 

Contact the service

  • Redshank House

    Hinchingbrooke Business Park

    Huntingdon

    PE19 6FN
     

    (Please note: FRS provides a telepone service. This is an administrative base only, which has no access to patients).

    •  

    T: 111 (Option 2)

  • Business Hours/Visiting Hours: 24/7, 365 days a year

Referral Information

  • Self referrals, GPs, social care professionals, emergency services and voluntary organisations

How to cancel your appointment

  • Call 111, option 2

First Response Service (FRS)

How our service can help you

The First Response Service supports people experiencing a mental health crisis. 

FRS staff memberIt provides 24-hour, seven days a week, 365 days a year access to mental health care, advice and support. By calling 111, and selecting option 2, you will be put through to a member of FRS who will speak to you and discuss your current mental health needs.

Support may involve telephone support or a face to face assessment and if appropriate referrals onto other CPFT services. FRS does not offer medication reviews. 

*People in Wisbech have not got the option 2 but can access the service via dialling 111. The call handler will then transfer them direct to the FRS (First Response Service) service.

 

Contact the service

  • Redshank House

    Hinchingbrooke Business Park

    Huntingdon

    PE19 6FN
     

    (Please note: FRS provides a telepone service. This is an administrative base only, which has no access to patients).

    •  

    T: 111 (Option 2)

  • Business Hours/Visiting Hours: 24/7, 365 days a year

Referral Information

  • Self referrals, GPs, social care professionals, emergency services and voluntary organisations

How to cancel your appointment

  • Call 111, option 2

As a patient

As a patient, relative or carer using our services, sometimes you may need to turn to someone for help, advice, and support. 

Patient Advice and Liaison service  Contact the Trust