Information for inpatients


Friends and relatives can contact you at the following address:

S3 Ward
Addenbrooke's Hospital
T: 01223 216944

There is also a patient phone on 01223 412785.

There is an expectation that mobile phones are not used during meal times, supervision and during the therapeutic programme. Visiting hours are flexible at the weekend, and usually after 4pm during the week. Visitors are asked not to come at mealtimes or post-mealtimes as it is part of the therapeutic programme. Visitors are not allowed into the patients' rooms but can see patients in either an interview room or the quiet room.

What to bring

bugHere's a list of things to think about when you pack in preparation for your family's stay at the Croft. 

What you need to bring

  • Prescribed medication in its container(s).

  • Toothbrushes, toothpaste, flannels, personal toiletries

  • Clothes and nappies.

  • If you have special dietary requirements, please bring the necessary items.

  • Books, work or activities to occupy yourself for the times when children are on the day programme.

What NOT to bring

  • Valuables or large amounts of money (you would need a small amount of cash, for example if you want a key to the safe in your bedroom or a fob for access to the laundry room, as we ask for a £5 returnable deposit for these). 

  • Alcohol or drugs

  • Electronic toys such as Play Stations

  • Bedding of any kind (pillows, quilts, special blankets or covers)


  • To avoid accidents please give the nurses any prescribed medicines from your GP (both for your child and yourself) and they will store them in a safe place.

  • We provide towels and bedding and you will be expected to make your own beds and change the sheets every week.

  • We have a fully equipped kitchen which is available for you to prepare your family’s meals. There are also individual cupboards available in the kitchen for parents’ use.

  • Mobile phones are allowed but please be considerate with their use.

  • We provide basic food supplies but families can supplement this with their own preferred items if they want. We can provide vegetarian and vegan options. There is a supermarket within walking distance of the unit

What not to bring

  • Duvet or pillow
  • Anything sharp, including razor blades, needles or scissors
  • Scales
  • Food or drink


  • There is a laundry room that can be used between the hours of 9am-9pm.

  • There is a TV, video and DVD player in the large, spacious lounge area. This facility can be used during reasonable hours.

  • There are plenty of books, CDs, DVDs, games and jigsaw puzzles.
  • When patients are physically more stable, there is a garden that can be used.

Mealtimes and supervision

Each patient is given a meal plan on admission that is discussed with the dietitian and primary nurse. This plan is regularly reviewed. Patients eat together at set meal and snack times. As patients gain the ability to eat independently and safely, they will sit unsupported.

After each meal and snack patients have post-meal supervision and support in the sitting room. Time is allowed to digest the food eaten and to rest. After this patients are free to go to their rooms.

Assessment and progress

Ward round

Each patient is reviewed every month by the ward team headed by a consultant psychiatrist. Parents/carers or partners are encouraged to attend. Usually those attending the meeting are a consultant psychiatrist, the Senior House Officer, the dietitian, the primary nurse and/or the nurse in charge of the shift, and anyone else involved in the care of the patient, (ie, psychologist, occupational therapist).


From time to time, bloods are taken to determine any physical problems associated with the eating disorder and low weight.


This happens twice a week. It is optional whether or not you see your weight. Weight is measured in kilogrammes and is converted to BMI (Body Mass Index). This is used along with weight history to determine a goal weight.


Patients will start on a standard meal plan one, and progress to the second and third and so on in discussion with the dietitian and the team. Typically graded dietary increases are at weekly intervals. As the patient progresses with gradual and safe weight gain, a diet plan will be developed to suit their own individual energy requirements.


Exercise is restricted at the beginning. It will gradually increase in accordance with weight gain with the aim of a balance between healthy dietary intake and appropriate levels of exercise.

Home leave

Home leave is a particularly important part of treatment as this gives the individual the opportunity to put into practice the skills learnt on the ward, and to highlight any specific difficulties. This will happen when physical health is improved.

Discharge and aftercare

During treatment each patient is gradually given back responsibility for his or her nutrition, and for living their lives with the aim of being able to manage once they are discharged.

Throughout each stage of your stay, there is continuous assessment of individual needs. Following discharge from the ward, patients who live locally are supported by our community service. A community therapist will be allocated and appropriate therapeutic input will be agreed upon.

A planning meeting is held to evaluate the aftercare resources available and to ensure that these are in place.

Before final discharge, the ward will liaise with those who are to be involved in the patient's aftercare, and will provide information and a summary report of the admission.

As a patient

As a patient, relative or carer using our services, sometimes you may need to turn to someone for help, advice, and support. 

Patient Advice and Liaison service  Contact the Trust