Frequently Asked Questions

Are the courses free?

Yes! All our courses are free!

How do I enrol at the college?

Simply submit the online registration form and we’ll contact you to let you know which courses you have been enrolled on.

Who can come on the courses?

Anyone aged 18 or over can enrol with the RCE Wellbeing Hub; you don’t need to be involved with mental health services. Many of our learners are or have been supported by mental health services; however carers, health professionals, students and friends and family also benefit from learning with us.

How many courses can I take?

We recommend you choose courses that will be most relevant and of benefit to your health and wellbeing. We usually recommend five courses per term.

I am currently supported by mental health services. Do I need a referral?

No, we don’t accept referrals. If you’re supported by mental health services, they may tell you about the Wellbeing Hub and some of the courses available. However, it’s your choice to register, enrol and learn with us.

Can I bring someone with me?

You are welcome to bring someone with you to any of the sessions you attend. All they need to do is register and enrol as a student of the Wellbeing Hub, too.

Do I need any qualifications? Will I have to take any tests at the college?

No, you don’t need any qualifications to learn with us; nor will you have to take any tests. We say that whilst we are educational, we aren’t academic. If you have any learning barriers you’d like staff to be aware of, please note this on your registration form.

How many other people will be on the course with me?

We try to limit the amount of learners to around 10-12 per course, as we find learners benefit from smaller-sized groups. However, due to circumstances and demand this may vary occasionally.

I’m concerned about my privacy. How will you protect my data?

We take the confidentiality and privacy of our learners very seriously. We abide by current UK data legislation.

Do I need to bring anything with me?

No, all learning resources are provided. However, you may wish to bring a note pad and a pen? All that we ask is that you come with an open mind!

What happens if I don’t attend part or the whole of the course?

Many of our courses are oversubscribedIf you are unable to attend, it’s important to let us know via e-mail at the earliest opportunity to allow us to offer the place to another learner. If you don’t attend and don’t inform us we will assume you’re no longer interested and would like to cancel your future courses with us.

Would you ever cancel a course?

Yes, if fewer than four people enrol on the course or, very rarely, due to circumstances outside our control - for example, staff sickness. We will give you as much notice as possible if this arises.

Where are courses held?

Due to Covid we are currently operating an online classroom only. However, in the future we hope to create a hybrid model of both online and face-to-face delivery.

Do I need to have my camera on if I am attending an online course?

We would prefer it if you can as it easier for staff to be able to engage with you. Please do switch your camera on if you are able to and comfortable with doing so.

I’m still not sure – can I come on a taster?

We understand that it might be a big step registering and enrolling on our courses. For those that are still uncertain or want to ask further questions we run a ‘find out more’ session which anyone can attend prior to even completing a registration form. Please check our latest timetable for the next available session.

How do you evaluate your sessions?

Student feedback is crucial for the development of our courses and we will ask you for feedback after every session. This is currently done online using ‘forms’ on Microsoft Teams. You are of course able to email any additional comments or feedback to the college team.

Before any session is run within the college, it undergoes a quality assurance process to ensure it is promoting a recovery ethos and is of a good quality.

How can I get involved more in the RCE Wellbeing Hub?

You may wish to become more involved with the college and CPFT as you near the end of your learning journey with us.

You may wish to volunteer with the college/Trust and we can sign post you to our Volunteer Services. Alternatively, you may wish to write an article for our ‘Speak Your Mind’ Magazine. You may also wish to become involved with quality assuring/co-designing courses with the Recovery College. Finally, you may wish to become a member of our ‘Student Voice Panel’ which runs every term (three times a year).

Please speak to (or e-mail) a member of staff if any of the above seem like something that would be interesting to you.

As a patient

As a patient, relative or carer using our services, sometimes you may need to turn to someone for help, advice, and support. 

Patient Advice and Liaison service  Contact the Trust