NHS Staff Mental Health Service

NHS Staff Mental Health Service

Rapid access for NHS Trust staff in Cambridgeshire and Peterborough

We provide rapid access to mental health assessment, diagnosis and treatment for staff working in local NHS Trusts, delivering multidisciplinary mental health support. 

About the Staff Mental Health Service

The Staff Mental Health Service is provided by Cambridgeshire and Peterborough NHS Foundation Trust (CPFT) and is currently available to staff working at:

  • Cambridgeshire Community Services NHS Trust (Cambridgeshire and Peterborough)
  • Cambridgeshire and Peterborough NHS Foundation Trust
  • Cambridge University Hospitals NHS Foundation Trust
  • North West Anglia NHS Foundation Trust
  • Royal Papworth Hospital NHS Foundation Trust

You can be referred to this service by your Trust occupational health team, your GP, via staff support and wellbeing services or another CPFT mental health service.

Please contact our team directly if you have any questions or wish to discuss a referral.

How our service can help you

SMHS team guide page If you are experiencing intense, overwhelming emotions, anxiety or distress our team can provide confidential, specialist mental health care tailored to your needs. We work closely with the other NHS staff health and wellbeing services within Cambridgeshire and Peterborough, providing an option for stepped-up specialist care when needed.

Following a referral, the team will contact you within 72 hours to discuss your needs. After this initial contact, you will be offered an assessment unless we consider that your needs are better met by another service. At the assessment, your clinician will discuss the best approach to help you further, arranging a specialised treatment plan to support your individual needs. This may include:

  • Psychiatric assessment and review
  • Psychological therapies
  • Occupational health support
  • Medication advice

Your privacy and confidentiality will be respected at all times. You can check our team guide to ensure you are matched with someone you are comfortable with.

Find out about therapies offered in this guide 

Download the Staff Mental Health Service leaflet  

The SMHS operates primarily as a remote service with appointments via online video calls.
If you are unable to access online appointments, please let us know and we can arrange to meet with you face to face.

Urgent NHS mental health care

The First Response Service provides 24 hour access, seven days a week, 365 days a year, to mental health care, advice and support.

For help in a mental health crisis out of hours, call 111 and press option 2.

Please contact your GP for local service details if you live outside Cambridgeshire or Peterborough.

Useful mental health resources

The following links are provided to help staff using the service, and also staff and members of the public who would like to learn more about free mental health resources available in Cambridgeshire and Peterborough and the UK. Please contact us with any feedback or queries you might like to run past our service.

As a patient

As a patient, relative or carer using our services, sometimes you may need to turn to someone for help, advice, and support. 

Patient Advice and Liaison service  Contact the Trust