Accessibility policy

Cambridgeshire and Peterborough NHS Foundation Trust is committed to making its website accessible, in accordance with the Public Sector Bodies Accessibility Regulations 2018.

This accessibility statement applies to: www.cpft.nhs.uk

This website is run by Cambridgeshire and Peterborough NHS Foundation Trust. We want as many people as possible to be able to use this website. This means putting in things that can help you, for example, that means you should be able to:

• change colours, contrast levels and fonts using browser or device settings
• zoom in up to 400% without the text spilling off the screen
• navigate most of the website using a keyboard or speech recognition software
• listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We' ve also made the website text as simple as possible to understand.

AbilityNet  has advice on making your device easier to use if you have a disability.

 

How accessible this website is

We know some parts of this website are not fully accessible:

•            you cannot modify the line height or spacing of text

•            most older PDF documents are not fully accessible to screen reader software

•            live video streams do not have captions

•            you cannot skip to the main content when using a screen reader

•            there' s a limit to how far you can magnify the map on our ‘ contact us ’ page

 

Feedback and contact information

If you find any problems with our website or think we' re not meeting accessibility requirements, contact:  communications@cpft.nhs.uk

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille email: communications@cpft.nhs.uk

We' ll consider your request and get back to you.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies Accessibility Regulations 2018. If you ’ re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS) .

Cambridgeshire and Peterborough NHS Foundation Trust is committed to making its website accessible, in accordance with the Public Sector Bodies Accessibility Regulations 2018.

 

Technical information about this website' s accessibility

Compliance status

We are constantly working to improve accessibility on our website. We regularly review our pages and work hard to keep up with developments in technology and practice. 

This  website  is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances listed below:

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Some areas of the website currently fail on the below items, these are currently being worked on by our supplier with the aim of having them resolved before the end of December 2024.

WCAG 1.4.4 Resize Text At 200% zoom the webReader hamburger menu and the 'Listen' button in the page header are no longer available. The additional text that is available on hover or focus on the 'Our services', 'Help in a crisis', 'Minor Injury Units' and 'NHS Cambridgeshire & Peterborough Talking Therapies' card links at 100% zoom is no longer available at 200% zoom.

WCAG 1.4.10 Reflow At 400% zoom and on a small screen (320x256) the explanatory text in the cookie pop-out is partly cut off. At 400% zoom and on a small screen (320x256) the webReader hamburger menu and the 'Listen' button in the page header are no longer available. The additional text that is available on hover or focus on the 'Our services', 'Help in a crisis', 'Minor Injury Units' and 'NHS Cambridgeshire & Peterborough Talking Therapies' card links at 100% zoom is no longer available at 400% zoom or on a small screen (320x256). At 400% zoom and on a small screen (320x256) the article links in the 'Our stories' slider, such as 'Cambridge Children’s Hospital moves ahead as plans approved by ministers', are partly cut off. 

WCAG 1.4.3 Contrast (minimum) The 'Settings', 'Text Mode', 'Page Mask' and 'Help' buttons in the expanded webReader menu (the hamburger menu) do not have sufficient colour contrast. When receiving focus, the 'Click and listen', 'Enlarge text' and 'Download' button text also does not have sufficient colour contrast, becoming white text on a white background. The 'Search our website' placeholder text in the search bar in the page header does not have sufficient colour contrast. When the 'How can we help you?' button is expanded, the 'How can we help you?' heading does not have sufficient colour contrast. At 200% & 400% zoom and on a small screen (320x256) when the links in the expanded hamburger menu, such as 'Carers' and 'Get help in a crisis', receive hover, they become white text on a white background, so do not have sufficient colour contrast.

WCAG 4.1.2 Name, Role, Value - ARIA hidden element must not be focusable or contain focusable elements

WCAG 2.1.1 Keyboard The dropdown menus below 'Carers', 'Join us', 'Get involved' and 'Contact' in the navigation bar cannot be accessed using the keyboard.

WCAG 1.4.1 Use of Colour This refers to the 'More details on other healthcare services can be found on the Cambridgeshire and Peterborough Integrated Care System website here.' link in the page body and the 'You can find general information and support for adult carers, young carers and parent carers by following this link.' link in the expanded 'Carers Information' accordion.

WCAG 2.4.7 Focus Visible The focus is barely visible on the second and third 'Contrast' buttons in the expanded 'Accessibility tools' menu. The focus is missing for eight keyboard tabs between the 'How does it work' button and the first article slide below the 'Our stories' heading. It appears the article slides receive focus twice, and the focus is not visible on the first run-through. The focus is missing for six keyboard tabs between the 'See more stories' button and the 'How are you' link in the logo carousel. It appears the logo links receive focus twice, and the focus is not visible on the first run-through. At 200% & 400% zoom the focus moves through the hamburger menu (with links such as 'Carers' and 'Contact'), even when the menu has not been opened. 

 
Content that' s not within the scope of the accessibility regulations

PDFs and other documents

The accessibility regulations do not require us to fix PDFs   or other documents published before 23 September 2018 if they' re not essential to providing our services. For example, we do not plan to fix board papers published before September 2018.

We know PDFs and closed file formats are difficult to use for people with accessibility needs, so wherever possible we use HTML pages instead. We are also investigating the use of software to convert PDF documents into html pages more easily.

 

What we' re doing to improve accessibility

We are working with our supplier to resolve the highlighted issues by the end of December 2024

Preparation of this accessibility statement

This statement was prepared on 10 December 2024.

The method for this assessment was an evaluation of the website' s compliance, by the public sector body.

We re-tested our website, using the same methods, supported by our web provider.

The statement was last reviewed on 10 December 2024.